Home Health VNA receives Deficiency-Free DPH Survey Rating

Published January 4, 2019

Lawrence, MA – Home Health VNA recently received a deficiency-free rating in a home health care agency survey conducted by the Massachusetts Department of Public Health (DPH).

DPH periodically administers unannounced surveys of home health care agencies, hospitals and skilled nursing and rehabilitation facilities to ensure compliance with State and Federal regulations and to assess the quality of care provided. On Monday, December 10th, DPH surveyors arrived at Home Health VNA and began an immediate, thorough review of clinical documentation, administrative and clinical procedures, employment files, quality data and collection procedures, contracts and emergency preparedness.  In addition, they conducted interviews with clinicians and accompanied them on home visits to assess the quality of care provided to patients.  At the conclusion of the three day survey, Home Health VNA was found to be in full compliance with all the conditions of participation and regulations of a quality home health care agency.

“With changing and increasingly stringent regulations, a deficiency-free rating is extremely difficult to accomplish,” said Karen Gomes, RN, MS, CPHQ, President and CEO of Home Health Foundation.  “The results demonstrate that we have dedicated and talented clinicians and support staff who are committed to the highest quality of care for patients and their families.”

Home Health Foundation, the leader in home health care, is comprised of affiliate agencies Home Health VNA, Merrimack Valley Hospice and HomeCare, Inc.   Together the agencies serve more than 110 communities throughout the Merrimack Valley, Northeastern Massachusetts, and Southern New Hampshire. Merrimack Valley Hospice also serves the Southern Maine region as York Hospital Hospice in partnership with York Hospital.

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