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Office Coordinator

Lowell, MA

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Job ID
Full Time


The Office Coordinator serves as key person in office operations. Is primary back up to receptionist with answering the phones, routing callers to appropriate person, and provides excellent customer service to both callers and visitors to the agency. Ensures building and equipment are maintained and when needed reports problems or issues. Performs administrative duties as needed. Assists with special projects and/or clerical processes as needed. Assists with the operational needs of the office to ensure clinical care delivery is maintained. Works with on-site venders for medical waste and shredding with a focus on efficient office operations for smooth clinical care and support.

The Office Coordinator is an integral member of the agency team and is key in the smooth operation of the office. The Office Coordinator also provides excellent customer service to all callers and visitors and interacts courteously and effectively with all co-workers and customers in order to facilitate the provision of patient care and related activities.

Required Education and Experience

1-3 years customer service experience required

High school diploma or GED required

Experience using Microsoft Programs (i.e. Excel, Word, etc.)

Ability to read/write and communicate in English.

Excellent interpersonal skills.

Ability to function well in very busy situations.

Responsible and reliable.

Good organization skills.

This is a full-time position, and days and hours of work are Monday through Friday, 8:00a.m. to 4:30 p.m. with some flexibility based on position.

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