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Referral Management and Transitions of Care Manager

Lawrence, MA

Department
Intake
Job ID
15063
Schedule
Full Time
Shift
Days

Description

Home Health Foundation is seeking only the best! We are proud of our 125-year history of employing exceptional people who deliver exceptional care through a range of medical professional, paraprofessional and administrative roles. Are you ready to make a difference, in your life and in your community? Apply today to join our team of healthcare heroes.

The Referral Management and Transitions of Care Manager assures that the daily workflow of the Referral Department and Transitions of Care is progressive and consistent. This position manages expectations of referral sources and customer service issues with the referral community and problem solves with clinical teams to remove barriers to admit patients to the agency. The Referral Management and Transitions of Care Manager sets priorities with respect to referral processing, triages clinical issues and/or requests, delegates appropriate tasks to Referral Management Specialists and Referral Specialists, and acts as a resource to the Referral Department team, oversees team of Care Coordinator’s in the hospital and community setting.

Required Education and Experience

  • Current Registered Nurse license in Massachusetts and New Hampshire required.
  • Home Health and Hospice experience preferred.
  • Experience in referral management and transitions of care preferred.
  • Previous management experience required.
  • Ability to read/write and communicate in English.
  • Excellent interpersonal skills.
  • Ability to function well in very busy situations.
  • Responsible and reliable.
  • Good organization skills.

Home Health Foundation is an Equal Opportunity Employer and dedicated to the goal of building a diverse and inclusive workplace that reflects the patient population in which we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. Home Health Foundation is especially interested in candidates who, through their service, training and experience, will contribute to the diversity and excellence of our health care community.

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