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High Pointe House Receptionist

Haverhill, MA

Hospital And Health Care
Job ID
Job Category
Merrimack Valley Hospice - High Pointe House
Work Address
360 North Avenue, Haverhill, MA 01830

Company Description

Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most. And, so that we can bring wellness back to health care, one person at a time.

Job Description

The Hospice House Receptionist handles incoming calls and provides directions and information to visitors.

Essential Functions

  • Answers all phone calls quickly and makes every effort to reach the person requested.
  • Utilizes strong customer service skills to create a warm and welcoming atmosphere for all Hospice House guests.
  • Dresses appropriately to make a professional first impression.
  • Ensures all visitors sign in and out.
  • Does not leave phone or front door unattended.
  • Screens visitors to protect patient’s confidentiality and building safety.
  • Provides information and direction to visitors.
  • Handles difficult situations in a calm manner.
  • Notifies Hospice House Clinical Manager of potential conflicts and safety issues.
  • Performs assigned tasks in case of fire and Emergency Disaster Plan.
  • Maintains Gathering Room and clean work area.

Position Type/Expected Hours of Work & Travel

This is a Full-time position. The hours are any day 8:30am - 4:30pm. 


  • High school diploma
  • Two years of previous experience as receptionist

Additional Information

All of your information will be kept confidential according to EEO guidelines.


AAP/EEO Statement

Home Health Foundation is an Equal Opportunity Employer and dedicated to the goal of building a diverse and inclusive workplace that reflects the patient population in which we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. Home Health Foundation is especially interested in candidates who, through their service, training and experience, will contribute to the diversity and excellence of our health care community.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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