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Human Resources Generalist

Lawrence, MA

Human Resources
Job ID
Full Time


The Human Resources Generalist will serve as the primary point of contact and subject matter expert to our employees on Human Resources related issues.  The Human Resources Generalist will guide managers on employee relations, compliance, performance management, culture/engagement and company policy. Works with and supports the Director of Human Resources to promote a positive work environment.
Develops and administers employment policies, procedures and carries out personal objectives and programs.
Oversees employee relations function for the agency as needed. In collaboration with the Director of Human Resources, develops employee engagement programs to promote a positive work culture.
Provides guidance and support to managers and employees on all issues relating to human resources functions and seeks information through available resources when necessary.
Assures company compliance with federal, state and local employment laws and regulations.
Manages and processes unemployment claims and attends hearings.  Maintains regular communication with unemployment vendor and managers when claims arise.
Responsible for reporting on monthly HR metrics. Training and development of managers.
Works with managers on the development and revisions of job descriptions on all positions, reviews and updates annually.
Manages the performance appraisal process for all staff.
Works in collaboration with the payroll department to ensure efficiency and accuracy.
Represents the HR Department on various internal committees and project committees.
Conducts Exit Interviews and works with managers and Director of HR to identify any trends.
Responsible for the Agency’s on boarding engagement process. 
Bachelor’s Degree or equivalent experience.
3-5 years of HR Generalist experience.
Strong employee relations background.
Previous experience in healthcare preferred.
SHRM and/or HCI certification strongly preferred.
Strong project management skills.
Strong written, verbal and interpersonal communication skills.
Good formal presentation and strong customer service skills.
Proficient in computer programs such as Word and Excel.