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Scheduler - Liaison

Lowell, MA

Department
Commonwealth Nursing
Job ID
9417
Schedule
Full Time
Shift
Days

Description

Join the Wellforce Family at an organization with a history of providing quality home care for over twenty years in the Greater Lowell Area. Commonwealth Nursing Services is a private, non-profit agency.

As a Scheduler Liaison you will work to assign care providers, by communicating with those who need care with those who provide the care.

Responsibilities:

  • Screen and accept referrals from all sources
  • Effective monitoring of field staff to ensure schedule adherence and proper work ticket documentation
  • Create scheduling orders with nurse supervisor for staff and care plan reviews
  • Confirmation of schedules with both employee and clients for start of care and all changes.

Requirements:

  • High School Diploma or equivalent
  • Experience in a homecare agency or related field with demonstrated ability to work independently
  • Maturity, good health, positive attitude in working with people, flexibility and skills in public relations and supervision
  • Able to read printed words in English
  • Able to communicate effectively in English (verbal and writing)
  • Tact and sensitivity in dealing with emotional or stressful staff/patient situations
  • Physically capable of performing the job with or without reasonable accommodations
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