Medical Professionals

Arranging home health, hospice or private care services for your patients is fast and easy.

Our professional referral department staff will help you every step of the way and ensure your patient receives the right care, at the right time and in the right place – home.

Arrange for Care

You can download an Express Referral Form to fax to our Referral Department at 978-552-4401.

To refer a patient by phone, please contact our Referral Department at 978-552-4444 or 1-800-333-4799. Referral Services are available 24 hours a day/7 days a week.

To expedite your referral, the following information is helpful:

Patient name
Complete address
Telephone number
Date of Birth
Social Security Number
Health Insurance information
Ordering physician name and phone number
Services requested
Emergency contact

Face-to-Face Rule & Form

Effective January 1, 2011, the Patient Protection Affordable Care Act, through a Final Rule released by the Centers for Medicare and Medicaid Services mandates that a patient’s eligibility for the Medicare Home Health benefit relies upon a documented face-to-face encounter between a patient and physician (or other approved practitioner) for the clinical reason that home health services have been ordered.

Patient Care Outcomes

 Home Health VNAStateNational
How often the home health team treated their patients pain99% 98% 98%
How often the home health team treated heart failure patients’ symptoms98% 98% 97%
How often the home health team taught patients about their drugs97% 92% 89%
How often the home health team checked patients’ risk of falling98% 96% 94%
How often the home health team checked patients for depression97% 97% 96%
How often home health patients had to be admitted to the hospital26% 28% 27%

Arrange for Care

For more information on programs and services of Home Health VNA, Merrimack Valley Hospice, Private Care Services of HomeCare, Inc. or High Pointe House please contact